Adjust Android Security Settings
Disable Google Play Protect (to prevent automatic blocking).
Enable Install from Unknown Sources (allow app installation from outside the Google Play Store).
Please visit the Troubleshoot session for different Android brands, such as Samsung and Oppo, as these settings have varying interfaces across Android brands.
Step 1. Disable Google Play Protect
Open the Google Play Store app.
Tap your profile icon (top-right corner).
Select Play Protect.
Tap the Settings gear (located in the top-right corner).
Turn off:
Scan apps with Play Protect
Improve harmful app detection
Confirm by selecting Turn off when prompted.
Step 2. Enable Install from Unknown Sources
Since the Agent app is distributed outside the Google Play Store, you must allow installation from unknown sources. (The exact menu may vary slightly depending on your Android version and brand.)
Open Settings on the device.
Navigate to Security & Privacy (or Apps & Notifications, depending on your device).
Look for 'Install unknown apps' or 'Allow from this source'.
Select the browser or file manager you use for downloading the APK (e.g., Chrome).
Enable the "Allow from this source" option.
Note: This message appears when you download the application in step 3. You will need to allow the installation of unknown applications for the browser (Here Chrome).
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