Overview
cPanel Website FAQs
1) What is the cPanel website used for?
The cPanel (Admin Panel) is the main web dashboard where you can manage your account, pair devices, view collected data, and configure settings.
2) How do I log in to the cPanel?
Use your registered email and password at cPanel (or the link provided for your brand). See the cPanel session.
3) What if I forget my password?
Click Forgot Password on the login page and follow the instructions to reset it. 👉 Resetting your password
4) How do I add and pair a new device?
Go to Devices > Add Device, generate a QR or pairing code, and scan it with the Agent app.
5) Can I view all devices under my account?
Yes. The Devices tab shows a list of all paired devices, their status, and last sync time.
6) What kind of data can I view from cPanel?
Depending on your subscription package, you can access GPS history, live tracking, call logs, SMS, contacts, photos, and more.
7) How often is data updated on the website?
Most data appears within a few minutes after being collected, depending on internet connection and device permissions.
8) Can I control which features are enabled on a device?
Yes. Use the Device Settings menu to enable or disable specific features remotely.
9) How do I remove or block a device?
From Devices > Manage, you can remove or block a device, which stops further data collection.
10) How do I manage my subscription or upgrade package?
Go to Account > Subscription to upgrade, renew, or cancel your plan. 👉 Package and billing guide
11) Can I access cPanel from my mobile phone?
Yes. The cPanel website is mobile-friendly, and you can also use the Admin app for a dedicated mobile experience.
12) Is my data secure on cPanel?
Yes. All data is transmitted over HTTPS and stored securely with encryption.