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  • Welcome
  • Introduction
  • Contact
  • Trademark@
    • Slogan
    • Logo, banner
    • Branding
  • About
    • What is a PhoneParental?
    • Who uses the App?
      • For Parents
        • Read Our Stories Here
        • Is Viewing Contacts on Your Child’s Phone Necessary?
        • Six benefits of reverse phone lookup for your child
        • Should Parents Monitor Their Children?
        • PhoneParental® - Frequently Asked Questions and Installation Instructions
        • Parental Control & Family Safety
      • For Everyday Users
        • Backup your device's data
        • Understand your phone habits
        • Usage Analytics & Digital Wellbeing
        • Emergency and Health Monitoring
      • For Developers
        • Analyze apps and phone's activities
      • For Business
        • For IT & Security teams
        • For Business and Employee Productivity
        • For Research & Market Analysis
    • Why Use a PhoneParental App?
  • Download
    • Download center
  • GUIDE
    • Agent app
      • What is the Agent app?
      • Pre-Installation
        • Why
        • Valid cPanel Account
        • Device Ownership
        • Adjust Android Security Settings
      • Install guides
        • Legal & Consent Warning
        • Step 1: Download the APK
        • Step 2: Install the APK
        • Step 3: Grant Required Permissions
        • Step 4: Sign In and Link Your Device
        • ✅You’re Done!
      • Post-Installation
        • Brand-Specific Instructions
      • Permissions Setup
      • Features
        • Live location
      • Uninstall
    • Admin app
      • What is the Admin app?
      • Installation
      • Permissions Setup
      • Uninstall
    • cPanel website
      • License & Package
        • 💳 How to Buy a License
        • 🔑 How to Apply a License
        • ⏳ What Happens When a License Expires?
        • 🧩 What is a Package?
      • Reward points
        • 🧾 Wallet & Point Definitions
        • 💠 How Points Work?
        • 🎯 How to Redeem Points?
      • Profile & Settings
        • 🌐 Changing Interface Language
  • HELP
    • Common Questions (FAQs)
      • Legal / Trust & Safety
      • Transparency & User Rights
        • I found the Agent app on my device. What should I do?
        • Why do I See Frequent Notifications About Data
        • Why do you emphasize legal compliance and user consent so strongly?
      • Agent app
        • Pre-Installation
          • Overview
          • Why is the Agent app not on the Play Store or App Store
          • Do I need the Admin app to use PhoneParental Agent?
        • Installation
          • Overview
          • Why does Android block the installation of the Agent app?
          • Why do I need to install the Agent app directly on the target device?
          • Why is the Agent app sometimes flagged as malware?
          • How do I install the Agent app on Android?
          • Is the Agent app available for iOS?
          • Where is the APK file after downloading?
          • Why do I see “App not installed as package appeared to be invalid”?
          • My download stops before finishing. What should I do?
          • I found the Agent app at the download page, but where is the Admin app?
        • Post-Installing
          • Should I delete the downloaded APK file after installation?
          • How to pair Device to an Account
          • Why doesn't the MyPhones app offer a "Hide icon" (hide app icon) feature?
          • Warning about hiding the app icon
          • Hide Icon – Disclaimer & Suggestion
          • How to check how many services are currently active on your device
          • Why doesn’t the Agent app require a username and password login?
        • Device
          • Overview
          • Why doesn’t the Agent app automatically add my device after I log in or register?
          • Android Permission
        • Features
          • Overview
          • GPS Location
          • Phone Contacts
          • SMS Messages
          • Browser History
          • Photo Backup
          • Phone Call Logs
          • Phone Call Recording
          • App Installed
          • Ambient Voice Recording (Audio Stream)
          • Page 11
        • Battery Issues
          • Overview
        • Diagnostic
          • Overview
          • ☢️How to determine if the Agent app is still functional?
        • Uninstallation
          • Overview
      • Admin app
        • Overview
        • Notes
      • cPanel website
        • Overview
        • Account
          • Overview
          • What does “Access blocked: This app’s request is invalid (Error 400: redirect_uri_mismatch)” mean?
          • How to Reset the Password
        • License & Package
          • Overview
          • Can I switch packages?
          • Can I Extend My License Duration?
          • License not accepted?
          • Are the wrong features showing?
          • Multiple devices with the same license?
          • Can I Transfer a License to Another Device?
        • Payment & Billing
          • Overview
        • Reward points
          • Overview
          • How to Earn More Points?
          • Can I Transfer Points Between Accounts?
    • Troubleshooting
      • Agent app
        • Overview
        • Installation
          • ❌ The app was not installed
          • 😡The app is not installed, and Google Play Protect is already disabled.
      • Admin app
        • Overview
      • cPanel
        • Overview
    • Limitations
      • Overview
  • SUPPORT
    • Submit a Ticket
    • Track Request
  • Announcements
    • Notices
      • 2025
        • FAQ: Why has the app switched to a new platform?
    • Change logs
      • 2025
  • POLICY
    • Terms of use
    • Policy consents
    • Privacy Policy
    • Data Retention Policy
  • known issues
    • Known Issues
    • Manual Workarounds
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On this page
  1. HELP
  2. Common Questions (FAQs)
  3. Agent app

Pre-Installation

OverviewWhy is the Agent app not on the Play Store or App StoreDo I need the Admin app to use PhoneParental Agent?
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Support

  • Forum
  • Contact

Downloads

  • Agent app
  • Admin app

Others

  • cPanel
  • Old cPanel (before Sept 2025)

@PhoneParental (2014-2025)